Legal Document

ze555 Terms and Conditions

Please read these terms and conditions carefully before using the ze555 platform. This document constitutes a legal agreement between you and ze555.

Last updated: January 2026 | These terms and conditions may change at any time. If you continue using the site after any changes, you will be considered to have accepted the new terms.
Section 01

General Introduction

ze555 (hereinafter referred to as the "Platform", "we", or "ze555") is an online betting and gaming service operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the ze555 website and all associated services.

By registering on our platform, creating an account, or using any of our services, you will be considered to have fully accepted the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

ze555 reserves the right to partially or fully amend these terms and conditions at any time. If you continue using the services after the updated terms have been published on the website, you will automatically be considered to have accepted the new terms. We therefore recommend reviewing this page regularly.

Section 02

Account Eligibility and Registration

2.1 Age Requirement

To open an account and use the services on ze555, you must be 21 years of age or older. Use of the platform by minors is strictly prohibited. We may request proof of identity for age verification at any time and reserve the right to suspend an account until verification is complete.

2.2 Registration Requirements

At the time of account registration, you must confirm the following:

  • All information you provide is true, accurate, and complete.
  • You are 21 years of age or older and are legally eligible to use the services.
  • You will have only one account; creating multiple accounts is prohibited.
  • The funds you deposit into your account come from a legitimate source.
  • It is your responsibility to keep your account password and information secure.

2.3 Account Security

If you notice any unauthorized access or suspicious activity on your account, you must immediately notify our support team via live chat. Sharing or transferring your account to a third party is strictly prohibited.

Section 03

Deposits, Withdrawals and Payments

3.1 Deposit Rules

The minimum deposit amount on ze555 is ৳300. We currently accept deposits via bKash, Nagad, Rocket, and Upay. It is mandatory to use a payment account registered in your own name when making a deposit.

  • Minimum deposit amount: ৳300 (for all methods).
  • Accepted payment methods: bKash, Nagad, Rocket, Upay.
  • Deposits from third-party accounts are prohibited.
  • We may temporarily suspend suspicious transactions for verification.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. The withdrawal process is generally completed within 15 minutes to 2 hours. For accounts awaiting identity verification, processing time may be longer.

  • Minimum withdrawal amount: ৳1,000.
  • Standard processing time: 15 minutes to 2 hours.
  • Withdrawals will be made to the same payment method used for the deposit.
  • Withdrawal may not be possible before bonus conditions are met.

3.3 Fees and Charges

ze555 does not generally impose any additional fees on deposits or withdrawals. However, the payment provider's own charges may apply, for which ze555 is not responsible.

Section 04

Bonuses and Promotional Offers

4.1 Welcome Bonus

ze555 offers new members a 100% bonus on their first deposit, up to ৳8,000. Specific conditions must be met to receive this bonus.

  • Bonus amount: 100% of the first deposit, up to ৳8,000.
  • Wagering Requirement: 25 times the bonus amount.
  • You may need to apply via the provided email to receive the bonus.
  • If bonus claims are made from multiple accounts, both accounts will be cancelled.

4.2 General Bonus Terms

All bonus offers are at the discretion of ze555 and may be changed or cancelled at any time. We reserve the right to cancel bonuses if bonus abuse is suspected. Each promotion has its own validity period and applicable rules.

Section 05

Betting Rules

5.1 General Betting Principles

When placing any bet on ze555, the applicable odds and rules at the time of placement are in effect. Once a bet is confirmed, it cannot be changed or cancelled unless a specific technical error is proven.

  • Please read the odds and conditions carefully before placing a bet.
  • Odds for live betting may change after a match has started.
  • If incorrect odds are displayed due to a technical error, ze555 reserves the right to void that bet.
  • If a suspicious betting pattern is detected, the account will be suspended for investigation.

5.2 Prohibited Activities

The following activities are strictly prohibited on ze555, and engaging in them will result in account cancellation and forfeiture of deposited funds:

  • Participating in match fixing or manipulation of results.
  • Placing bets using any automated bot or software.
  • Renting, selling, or transferring an account.
  • Operating multiple accounts by the same person.
  • Money laundering or depositing funds from illegal sources.
Section 06

VIP Program and Rewards

6.1 VIP Tiers

The ze555 VIP program has three tiers. Weekly cashback benefits are provided at each tier. Advancement to a higher tier depends on regular and active participation on the platform.

  • Bronze: up to 0.3% weekly cashback.
  • Silver: up to 0.5% weekly cashback.
  • Gold: up to 0.8% weekly cashback.

6.2 VIP Reward Terms

VIP cashback and rewards are at the discretion of ze555 and may be revised at any time. The cashback amount will be added to the account as cash. However, it cannot be withdrawn before the applicable conditions are met.

Section 07

Account Suspension and Closure

7.1 Account Closure by ze555

ze555 reserves the right to suspend or permanently close an account without prior notice for any of the following reasons:

  • Violation of any of these terms and conditions.
  • Suspicion of fraud, manipulation, or illegal activity.
  • Registration using false information.
  • Operating multiple accounts or abusing bonuses.
  • Account remaining inactive for an extended period (12 months or more).

7.2 Account Closure by the User

You may close your account at any time by contacting our support team. A Self-Exclusion option is also available under responsible gaming. You will be given the opportunity to withdraw any valid balance before the account is closed.

Section 08

Privacy and Data Protection

ze555 is committed to protecting your personal information. We keep your data secure using SSL encryption technology. To learn more about how your personal information is collected, used, and stored, please read our Privacy Policy.

  • Your information is not sold to third parties.
  • Information may be shared with authorities where there is a legal obligation to do so.
  • Details about cookie usage are provided in the privacy policy.
  • Requests to correct or delete your information can be made to the support email.
Section 09

Limitation of Liability

9.1 Service Availability

ze555 works to provide uninterrupted service through best efforts. However, the service may be temporarily unavailable due to maintenance, technical issues, or unforeseen circumstances. ze555 is not obliged to provide financial compensation for such disruptions.

9.2 Third-Party Liability

ze555 is not responsible for the actions of external payment providers, game suppliers, or other third parties. If incorrect results or payouts are displayed due to a technical error, ze555 reserves the right to make corrections.

  • ze555 is not responsible for bets lost due to network disruptions.
  • In the case of technical errors, ze555's decision is final.
  • ze555 does not bear responsibility for issues with the user's own device or internet connection.
Section 10

Responsible Gaming

ze555 gives the highest priority to responsible gaming. Betting should be enjoyed as entertainment, not as a solution to financial problems. We care about the mental and financial well-being of our users.

  • The option to set personal deposit limits is available through our support team.
  • A Cooling-Off period or long-term Self-Exclusion option is available.
  • If you notice signs of addiction, please notify the support team immediately.
  • Only bet money that you can afford to lose.

To learn more about responsible gaming, please read our Responsible Gaming page.

Section 11

Dispute Resolution

11.1 How to Submit a Complaint

If you have a dispute or complaint, please first contact our 24/7 live chat support or email us at [email protected]. Our support team will try to resolve the matter as quickly as possible.

11.2 Dispute Resolution Process

After a complaint is submitted, ze555 will complete an investigation and communicate its decision. The relevant account or transaction may be temporarily suspended during the investigation. ze555's final decision will be considered binding on all parties.

Section 12

General Provisions

12.1 Entire Agreement

These terms and conditions form the complete agreement between ze555 and the user, and replace all prior oral or written understandings. If any clause is declared invalid, the remaining clauses will remain in effect.

12.2 Contact

For any questions regarding these terms and conditions, please contact us:

Answers to common questions can be found on our FAQ page.

For ages 21+ only

Play responsibly. ze555 ensures a safe and fair gaming environment. To learn about our responsible gaming policy, click here.